Frequently Asked Questions FAQ - FOODORA
Work is also free for foreigners from outside the European Union
What do I need to start working together?
– Smartphone with internet connection and Slovak phone number (Android operating system at least 10, for iPhone at least iOS 11)
– Valid food license for working with food
– Means of transport (Vehicle, motorcycle, electric scooter, bicycle)
– Decent and presentable behavior
– Minimum age 18
– Communicate in Slovak or English
– Equipment for delivery: Thermal boxes from FOODORA according to the means of transport, for the vehicle and a supply card
*WARNING! The work cannot be performed simultaneously with a taxi or other food delivery service
What mandatory equipment will I need and what is the optional additional equipment?
For car delivery : the new courier receives 2 thermo bags (1 car bag which he uses primarily for most orders and 1 pizza bag). The cyclist, scooterist or scooterist receives one bike bag. Each courier also receives 2 t-shirts, a sweatshirt and a jacket (if everything is in stock). A refundable deposit of 50€ is paid for the equipment.
What if I don't have a food licence?
Don’t despair! Even though a food license is necessary for working with food, you can get it relatively quickly at your local doctor, provided that your health allows it.
What if I'm in another fleet but want to be a fleet partner?
Provided that you have settled all obligations in the previous company, we will be happy to help you and solve the entire transfer together.
When and how much can I deliver?
Standard operating hours for couriers and restaurants are from 10:00 – 22:00, in Bratislava from 8:00.
Working hours are as flexible as possible! You decide when you will deliver. Reporting to work. Shifts are made a week in advance. More information in the item below.
Orders come to you from 10:00 to 22:00.
In Bratislava it’s from 08:00.
Will I choose my shifts for the whole month or can I choose them flexibly during the month?
Changes for the following week are published every Tuesday.
Can I cancel my booked shift?
The booked shift can be offered for exchange for other couriers. If you are unable to attend the change for a serious reason and you let us know well in advance, we can also cancel the change without penalty.
How much can I earn on average?
Average hourly earnings range from €8 to €12 per hour.
Do you also work with cash?
Yes you work with cash too. You keep the cash from customers with you and you don’t deposit it anywhere. At the end of the month the amount will be deducted from your total earnings.
How are payments made?
You keep cash payments for orders after each day worked. We will deduct a commission on non-cash payments from the cash you take at the end of the month. We send you the remaining amount the following month on the 15th calendar day. Should the reverse be the case and you take more cash than the commission can be deducted ( we will have no way of deducting it from the non-cash payments), this amount must be paid by you on the 15th calendar day of the following month anyway.
What bonuses can you get?
- Up to €70 transfer bonus
- Referral bonus up to €50
- Multisport card
Do you do competitions for fleet partners?
Of course! We run competitions on a monthly basis involving the best couriers.
Contact us foodora@flotilovypartner.sk
